Author Topic: Game menu causes the client to crash  (Read 392 times)

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Offline sycoa

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Game menu causes the client to crash
« on: 11-01-17, 00:14:17 »
Noticed this in space when I tried to hit ESC, the game crashed. Booted it back up after restarting the launcher, and it still crashes in space. When pressing ESC or trying to open the side bar menu on the ground the client crashes.

Offline Silent Guardian

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Re: Game menu causes the client to crash
« Reply #1 on: 11-01-17, 04:19:05 »
Check your UI folder. Is there a file called hyperspacemap or similar?

Offline SmittyJ

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Re: Game menu causes the client to crash
« Reply #2 on: 11-01-17, 06:39:53 »
This is now happening to me as well, although I'm not able to test in space like the OP has... I can't even get that far at this point.

Immediately after logging in, I'm able to play but the moment I attempt to open any menu, especially if I attempt to open the main right hand side bar; instant crash to desktop.  Last night it was happening occasionally but this evening it's happened every time, without fail.

And btw, yes there is a file named "ui_space_hyperspacemap.inc" in my SWG - UI folder.  Wasn't sure what you were gonna recommend so I did try deleting it and reacquiring thru launcher but that was zero help.

Thanks
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Offline Silent Guardian

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Re: Game menu causes the client to crash
« Reply #3 on: 11-01-17, 07:15:50 »
I'll try to reproduce it later today. I assume it's related with file distribution

Offline citizen1367

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Re: Game menu causes the client to crash
« Reply #4 on: 11-01-17, 11:09:22 »
Last night I was crashing in space any time I pressed the H key to open the Hyperspace menu. I replaced the  "ui_space_hyperspacemap.inc" file in the UI folder and that fixed the problem. I took the file from my old SWG installation folder (the live SOE version). But it's probably a modded file if it was separated out like that.

Offline Silent Guardian

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Re: Game menu causes the client to crash
« Reply #5 on: 11-01-17, 15:16:58 »
@OP you may want to delete your UI folder and run the patcher again.
Cekis just tested it with a fresh download and no issues occured.

Offline sycoa

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Re: Game menu causes the client to crash
« Reply #6 on: 11-01-17, 15:24:43 »
If it helps, I'm unable to recreate the issue with anything butmy Jedi, maybe it's due to the expertise bug?

Offline sycoa

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Re: Game menu causes the client to crash
« Reply #7 on: 11-01-17, 15:25:35 »
I'll try what you reccomend when I get home, but my traders work fine, as does the commando I made to test it. I'm at work all day but perhaps Cekis can test a Jedi to see if that matters
« Last Edit: 11-01-17, 15:27:16 by sycoa »

Offline Silent Guardian

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Re: Game menu causes the client to crash
« Reply #8 on: 11-01-17, 15:27:32 »
If it helps, I'm unable to recreate the issue with anything butmy Jedi, maybe it's due to the expertise bug?
That could be it. Reset your expertise, as Cekis has pushed an expertise fix in the files sometime ago.

Offline sycoa

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Re: Game menu causes the client to crash
« Reply #9 on: 11-01-17, 15:29:27 »
That'll be it then, it only happened after the TC went down and came back up.

Offline Cekis

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Re: Game menu causes the client to crash
« Reply #10 on: 11-01-17, 16:17:08 »
Just tried with Jedi and it worked.  There may be a check with expertise, but I doubt it.

Offline emode99

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Re: Game menu causes the client to crash
« Reply #11 on: 11-01-17, 16:45:54 »
Happens to me on my Jedi too, but not on any other characters.

Offline sycoa

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Re: Game menu causes the client to crash
« Reply #12 on: 11-01-17, 17:25:46 »
Hello,

Checked my UI folder, usually there's just a hyperspace map file, but there was a google chrome file in it as well this time. I deleted it and started the launcher. The launcher at the end of the check said "Failed Hash Check...Repairing" and the bar didn't change to one solid colour across as usual.

I loaded up my Jedi and went straight to reset my expertise, and now all is well, no more crashes.

No idea which one fixed it, but it works now.

Thanks for the help!

Offline SmittyJ

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Re: Game menu causes the client to crash
« Reply #13 on: 11-01-17, 17:49:13 »
Awesome, will give this a try once I'm home this evening...  thanks guys!
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Offline emode99

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Re: Game menu causes the client to crash
« Reply #14 on: 11-01-17, 19:18:01 »
Resetting my expertise fixed this for me.

Offline SmittyJ

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Re: Game menu causes the client to crash
« Reply #15 on: 12-01-17, 02:38:27 »
Is there a way I can reset my expertise without having to access ANY menus though? I'm trying right now and crashing anytime I even think of opening a menu lol.
“The master has failed more times than the beginner has even tried.”

Offline Mister Hunt

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Re: Game menu causes the client to crash
« Reply #16 on: 13-01-17, 00:55:51 »
Profession Counselor at ME spaceport.

Offline SmittyJ

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Re: Game menu causes the client to crash
« Reply #17 on: 13-01-17, 01:21:29 »
Profession Counselor at ME spaceport.

Thanks.  Yeah, ended up finally making my way to ME Spaceport and just clicked on the TC frog to reset it.

No more crashes!
“The master has failed more times than the beginner has even tried.”